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You're looking for a potty training consultant. Maybe you're local to us in Orange County. Maybe you're in Chicago, or Washington State, or somewhere we haven't built a local page for yet. It doesn't matter — we serve families across the United States in-home, and families everywhere in the world virtually.
But before you book anyone — us or otherwise — here's what you should actually know about what a potty training consultant does, and what separates a good one from someone who printed a certificate and called it expertise.
You're looking for a potty training consultant. Maybe you're local to us in Orange County. Maybe you're in Chicago, or Washington State, or somewhere we haven't built a local page for yet. It doesn't matter — we serve families across the United States in-home, and families everywhere in the world virtually.
But before you book anyone — us or otherwise — here's what you should actually know about what a potty training consultant does, and what separates a good one from someone who printed a certificate and called it expertise.
A potty training consultant's job is not to train your child.
Read that again.
Their job is to train you — the parent, the caregiver, the person who will still be in the house long after the consultant leaves. They give you the language, the sequence, the specific responses to specific situations. They tell you what to do when your child refuses, what to do when there's an accident, what to do when progress stalls. They coach you through it in real time.
This matters because of what happens when it's done the other way. If a consultant physically directs your child through the process — tells them to sit down, praises them directly, manages the whole interaction — the child learns to respond to the consultant, not to you. We tried that model in our early years. The results didn't stick. The moment we left, families were calling for follow-ups because the training hadn't transferred.
So now we stand beside you and tell you exactly what to do. You're the one who carries it forward. That's not a limitation of our service — it's the point of it.
Want to read more about what this looks like in practice? See Can You Pay Someone to Potty Train Your Toddler? and The Pros and Cons of Hiring a Professional Potty Trainer.
Not all consultants are created equal. Here's what actually matters.
There's a meaningful difference between a company that employs its consultants and one that hands out certificates and calls people "certified."
An independent contractor can pay a few hundred dollars, complete a short training, and be on their way. There's minimal accountability, no HR, no built-in oversight. If something goes wrong, there's often no one to escalate to — they are their own boss.
An employee has gone through background checks, federal and state-mandated training (including sexual harassment and discrimination training), and is accountable to a manager and an HR structure. If something goes wrong, there is a process — and someone will be pulled from their position.
All Potty School consultants are W-2 employees. Not contractors. Not certified independents. Employees.
Don't assume. Ask specifically who runs the background check, and then verify it with the employer. We check federally and within each consultant's state. We also verify work and educational history. We want honest people around your family — and we approach it the same way we'd want someone checked before they came into our own home.
You can verify our standing with the Better Business Bureau as well.
Being insured isn't just a formality. An insurer willing to cover a consultant is effectively vouching for them — no insurer takes on risk they don't believe is manageable. Ask not just whether they're insured, but what rating their insurance carrier holds. A-minus and A are rated "Excellent." A-plus and A-plus-plus are "Superior." If the carrier isn't in that range, that tells you something.
You want someone whose entire professional focus is potty training — not a sleep consultant who "also does potty training," not a parenting coach with a module on it. Specialization means deep, specific, scenario-based experience. Not a wide collection of certificates across a dozen subjects.
A good consultant has been in the room for hundreds of situations, not just their own family's experience. They've seen the child who holds for six hours out of anxiety. The child who does great with mom and falls apart with dad. The child with autism whose sensory barriers are the real obstacle. The child whose constipation is driving the whole problem. They've seen these before and they know what to do.
For a deeper look at what that experience means for children with complex needs, see Special Needs Toilet Training: What Parents Need to Know.
You should be able to have a real conversation with your consultant — or at minimum with someone from the company — before they ever step foot in your house. We offer a complimentary 10-minute phone call for home consultation clients so we can understand your child and your family before matching you with the right consultant. Trust your gut in that call.
We work with families across three main groups:
Elimination Communication (ages 0–17 months) — learn more →
Potty Training (ages 18 months–7 years) — learn more →
Special Needs Potty Training (ages 0–14 years) — children with autism, Down syndrome, cerebral palsy, sensory processing differences, global developmental delays, and other diagnoses. This is work we specialize in — it's actually where The Potty School began. We have a consultant with 25 years of special needs experience on our team, and we hold partnerships with the Department of Health in Wisconsin and have worked alongside teams at UCLA Health, Johns Hopkins, and CHOC Children's. When medical professionals refer out because the issue goes beyond their scope, they sometimes refer to us. Learn more →
Consultation Calls (phone or video, one-on-one):
Virtual Full Day — ongoing support throughout a full training day: $800
In-Home Consultations — a consultant in your home, guiding you through every step:
Membership — Diapers to Flush, starting at $45/month, gives you 24/7 access to courses, a community, and Q&A sessions. A good starting point if you're not yet ready for a full consultation.
Not sure which service fits? Take our free quiz — it helps identify the approach that fits your child and your family.
We're based in Orange County, California. Our in-home consultants travel throughout the continental U.S., with travel included in the service fee. Virtual consultations are available for families anywhere in the world — we've served families on six continents. (Antarctica remains on the list. We're patient.)
We have local pages for a few specific areas:
Not on this list? Contact us — location has never been a limitation.
We've served university professors, NASA managers, behavioral therapists, pediatricians, ENTs, urologists, professional athletes, actors, co-parents living across the country from each other, and a whole lot of special needs families who came to us after being told to "just wait."
What they all had in common: they needed someone who had been in this situation before and knew what to do next.
If that's you, we'd love to help. Book a consultation →
What does a potty training consultant do?
A potty training consultant works with the parent or caregiver — not directly with the child — to build and implement a training plan specific to your family. They observe, advise, and coach you through each step so that when they're gone, you know exactly what to do. For a full overview of the process, see The Complete Guide to Potty Training.
How do I find a potty training consultant near me?
The Potty School has in-home consultants who travel throughout the continental U.S., with travel included in the service fee. Virtual consultations are available for families anywhere. Book here or contact us to discuss your location.
How much does a potty training consultant cost?
Consultation calls start at $282 for a 45-minute new client session. In-home support starts at $3,750 for one full day. Virtual full-day support is $800. See full pricing at our booking page.
What's the difference between a certified potty training consultant and an employed one?
A "certified" consultant typically completed a training program and works independently. An employed consultant is background-checked, covered by the company's insurance, accountable to HR, and has ongoing oversight. At The Potty School, all consultants are W-2 employees — not independent contractors.
Do you work with children with special needs?
Yes. Special needs potty training is a core part of our work, not an add-on. We work with children with autism, Down syndrome, sensory processing differences, cerebral palsy, and other diagnoses. See How to Potty Train a Child with Autism and our special needs services page for more.
Can I use insurance, HSA, or FSA to pay for a potty training consultant?
HSA funds can typically be used directly. FSA usually requires prior approval. Insurance is more complex but possible for children with diagnosed medical or developmental conditions. Read our full guide →
What if I'm not ready to book a home consultation?
Start with a consultation call ($282 for 45 minutes) or our Diapers to Flush membership (from $45/month). Both give you real support without the commitment of an in-home visit.
When you think of potty training, think of The Potty School.
~ Michelle
949.229.0114 | help@thepottyschool.com
Want help potty training? Contact us today: